FAQs

All products purchased by consumers directly from John's Antennas  may be returned within thirty (30) days of purchase, subject to the following conditions:

Returns will not be accepted for any of the following reasons

Packaging is missing, incomplete, damaged, or defaced

Missing or damaged: accessories, warranty cards, manuals, etc.

Product is not in an acceptable condition for resale (scratched, damaged, etc.)

Antennas that have been assembled or opened up are non-returnable

Electrical parts are not returnable if plugged in or unsealed for any reason

A rebate has been redeemed on the product

Special order products are non-returnable

Activated satellite receivers are non-returnable

No returns will be accepted without a return authorization number

Product Return Procedure

Call International's Customer Service at 1- 352-622-9004 or email john@johnsantennas.com.

Provide your order number and request a product return to receive an RMA#

Using the RMA#, ship the product, including all parts, packaging, accessories, warranty cards, and manuals to: 

John's AntennasTechnical Services

Attn: RMA # _______________

6160 SW Hwy 200 Ste 112

Ocala, Florida 34476

If the product meets all return requirements, a refund will be credited to the credit card used for the purchase.

Other Terms & Conditions

Shipping costs may be refunded only if the return is due to a shipping error or if the item in question is defective.

No refunds for data purchases.

John's Antennas is a National Distributor of Sky Blue Antennas and other products. Because we buy in volume, we can pass lower prices on to our customers.

Delivery charges will vary by product. Please check shipping charges at checkout.