FAQs

All products purchased by consumers directly from John's Antennas  may be returned within thirty (30) days of purchase, subject to the following conditions:

Returns will not be accepted for any of the following reasons

Packaging is missing, incomplete, damaged, or defaced

Missing or damaged: accessories, warranty cards, manuals, etc.

Product is not in an acceptable condition for resale (scratched, damaged, etc.)

Antennas that have been assembled or opened up are non-returnable

Electrical parts are not returnable if plugged in or unsealed for any reason

A rebate has been redeemed on the product

Special order products are non-returnable

Activated satellite receivers are non-returnable

No returns will be accepted without a return authorization number

Product Return Procedure

Call International's Customer Service at 1- 352-622-9004 or email john@johnsantennas.com.

Provide your order number and request a product return to receive an RMA#

Using the RMA#, ship the product, including all parts, packaging, accessories, warranty cards, and manuals to: 

John's AntennasTechnical Services

Attn: RMA # _______________

6160 SW Hwy 200 Ste 112

Ocala, Florida 34476

If the product meets all return requirements, a refund will be credited to the credit card used for the purchase.

Other Terms & Conditions

Shipping costs may be refunded only if the return is due to a shipping error or if the item in question is defective.

No refunds for data purchases.

John's Antennas is a National Distributor of Sky Blue Antennas and other products. Because we buy in volume, we can pass lower prices on to our customers.

S